The Pivotal Point of Growth From Freelancer to Over $1 Million in Sales with Rey Ortega, CEO of Grata Software

In the week episode of our CEO series, host Lee Murray engages in a captivating discussion with Rey Ortega, founder of Grata Software, as he shares the journey from freelancing to a successful tech consulting firm. Learn about the importance of an engineering-first approach, building client relationships, and transitioning from engineering to leadership. Discover Grata Software's expansion plans and the new "Learn to Build a Business" program, designed to help small businesses and entrepreneurs. Tune in for insights on business fundamentals, mentorship, and transitioning to entrepreneurship!

Thank you for watching. If you are enjoying what you hear, please consider sharing it with a colleague or a friend.

Have a guest recommendation, question, or just want to connect?

Go here: https://www.harvardmurray.com/exploring-growth-podcast

Connect on LinkedIn:

Lee - https://www.linkedin.com/in/leehmurray/

Rey - https://www.linkedin.com/in/rey-ortega-2774468/

#ExploringGrowthPodcast #BusinessGrowth #GrowthStrategy #BusinessAdvice #BusinessRelationships #B2BGrowth #Networking #MarketingStrategy #BusinessStrategy #B2BCompany #StrategicMarketing #BusinessVision #BusinessMission #BusinessCoach #GrataSoftware #Entrepreneurship #TechConsulting

1
00:00:00,030 --> 00:00:03,030
Then I just went cold turkey.
I literally went May 5th or sorry.

2
00:00:03,030 --> 00:00:06,720
May 1st of 2015 was the time
when I said, all right,

3
00:00:06,720 --> 00:00:09,840
instead of doing this on the side,
I'm doing this full time.

4
00:00:09,930 --> 00:00:12,510
And I made that leap and I had
just bought a house,

5
00:00:12,510 --> 00:00:15,840
so I had a new mortgage. Right.
Again, these medical bills come in.

6
00:00:15,840 --> 00:00:17,580
So it was stressful.
I would never,

7
00:00:17,580 --> 00:00:25,650
ever recommend anyone to do that.
This is our second episode from our

8
00:00:25,650 --> 00:00:29,880
CEO series, where I interview CEOs
from around Central Florida area.

9
00:00:30,000 --> 00:00:33,240
I sat down with Ray Ortega from
Granada Software,

10
00:00:33,240 --> 00:00:37,500
and he shared how he took his company
from just him as a freelancer to

11
00:00:37,500 --> 00:00:40,590
over $1 million in sales.
And we also talk about some new

12
00:00:40,590 --> 00:00:44,100
ideas he has for expansion.
This is part one of this interview.

13
00:00:44,100 --> 00:00:46,710
If you want to stick around for
part two, we go into a whole in

14
00:00:46,710 --> 00:00:51,760
depth conversation about I. Okay.
Welcome back to Exploring Growth.

15
00:00:51,760 --> 00:00:54,940
Today we have an interesting
story of a local Central Florida

16
00:00:54,940 --> 00:01:00,310
business that has recently expanded.
And I get to chat with Rey Ortega,

17
00:01:00,310 --> 00:01:03,160
founder of Grata Software.
Welcome, Ray.

18
00:01:03,580 --> 00:01:06,630
Hey, thank you for having me on,
I appreciate it. Yeah.

19
00:01:06,630 --> 00:01:10,920
I think, you know, I saw recent, LinkedIn posts that you had

20
00:01:10,920 --> 00:01:13,740
on LinkedIn about gratis software
expanding, and it just looked

21
00:01:13,740 --> 00:01:16,740
like the perfect time for me to, reach out, connect,

22
00:01:16,740 --> 00:01:20,370
explore what you what you're up to, and we were having a great,

23
00:01:20,520 --> 00:01:22,920, kind of robust conversation
about AI right before this,

24
00:01:22,920 --> 00:01:25,920
so I want to get back into that.
Yeah, but, yeah.

25
00:01:25,920 --> 00:01:28,590
No, you know, this this whole
series about interviewing founders

26
00:01:28,590 --> 00:01:31,590
and CEOs around Orlando and just
getting to know what's going on,

27
00:01:31,590 --> 00:01:34,380
like, what are these companies that
are driving this local economy?

28
00:01:34,380 --> 00:01:36,330
What are they up to?
How are they growing?

29
00:01:36,330 --> 00:01:38,700
What hurdles have they had to
overcome?

30
00:01:38,880 --> 00:01:42,900
And so let's just start with Greta,
I want to I want to get to the

31
00:01:42,900 --> 00:01:45,180
things you're doing today.
Of course, but yeah.

32
00:01:45,390 --> 00:01:49,320, what is Greta software?
What makes it unique in the market?

33
00:01:49,320 --> 00:01:52,200
Who do you serve? What do you do?
I want to know everything.

34
00:01:52,200 --> 00:01:55,290
Okay, well, Greta,
software simply was just,

35
00:01:55,650 --> 00:02:00,240
Greta Software when I started it.
It was more of like a I was

36
00:02:00,240 --> 00:02:02,340
having issues at a job.
I was working at a job.

37
00:02:02,340 --> 00:02:04,860
And, and they were laying off
a bunch of people who are really,

38
00:02:04,860 --> 00:02:07,110
really smart people who I
thought were probably one of the

39
00:02:07,110 --> 00:02:10,800
best talents that we had.
And every time there's a photographer

40
00:02:10,800 --> 00:02:12,690
that used to come to my office,
he'd say, hey,

41
00:02:12,690 --> 00:02:15,450
so-and-so is persona non grata.
They just got released from the

42
00:02:15,450 --> 00:02:17,430
company.
And one day I said, man, I'm gonna

43
00:02:17,430 --> 00:02:20,400
come up with a company called grata.
So basically we, like,

44
00:02:20,400 --> 00:02:22,860
accept everyone as long as they we
don't care if they have quirks,

45
00:02:22,860 --> 00:02:25,320
if they don't meet,
like certain mold or whatever in

46
00:02:25,320 --> 00:02:28,230
the upper echelon, whatever.
Like they're they just have talent.

47
00:02:28,230 --> 00:02:31,020
We just want talent, so so that's kind of where

48
00:02:31,020 --> 00:02:33,570
the name Greta came from.
And, when I started,

49
00:02:33,570 --> 00:02:35,910
it was basically just me
freelancing at first.

50
00:02:36,120 --> 00:02:39,090, I'm a software engineer by trade,
been one for over 25 years.

51
00:02:39,240 --> 00:02:42,150, I've built hundreds of products
in all different industries.

52
00:02:42,150 --> 00:02:44,490
And,
so I started off as a freelancer, and

53
00:02:44,490 --> 00:02:47,370
then obviously it started to grow.
So I had to start hiring people.

54
00:02:47,370 --> 00:02:49,290
And that's kind of how it became
a company.

55
00:02:49,380 --> 00:02:51,630, it kind of organically
became a company that way.

56
00:02:51,630 --> 00:02:54,360
We're an engineering first
company focused on engineering,

57
00:02:54,540 --> 00:02:57,390, just as much as we do on,
like, sales and everything else.

58
00:02:57,480 --> 00:02:59,730
One of the things I tell people is
that most companies that do what we

59
00:02:59,730 --> 00:03:02,370
do, they have a sales team that's
out there selling engineering or an

60
00:03:02,370 --> 00:03:05,970
engineering team out there selling,
because, you know, we have projects

61
00:03:05,970 --> 00:03:08,070
that we got engineer right?
That's right, that's right.

62
00:03:08,070 --> 00:03:10,020
And that's kind of how we we
focus everything.

63
00:03:10,020 --> 00:03:13,590
So we're a very boutique,
technology, consulting company.

64
00:03:13,590 --> 00:03:16,740
We work specifically with businesses
that are trying to emerge into this

65
00:03:16,740 --> 00:03:19,980
larger midsize, you know, large
size company, enterprise company.

66
00:03:20,190 --> 00:03:22,680, so they need the help in
figuring out the technology they

67
00:03:22,680 --> 00:03:25,920
need in order to scale and grow.
So we come in, we do a full

68
00:03:25,920 --> 00:03:29,520
assessment of those companies.
We advise them on anything that

69
00:03:29,520 --> 00:03:33,000
we see that could be a benefit
to increasing their productivity

70
00:03:33,000 --> 00:03:35,370
through technology.
And then we architect them and

71
00:03:35,370 --> 00:03:38,040
then sometimes we'll implement the
solutions, sometimes they'll have

72
00:03:38,040 --> 00:03:40,920
their own teams implement them and
we'll just monitor and manage them.

73
00:03:41,280 --> 00:03:44,220, but that's kind of how we work.
And it's very hands on.

74
00:03:44,220 --> 00:03:46,290
We work face to face with the
customers.

75
00:03:46,440 --> 00:03:48,630, we only take about 5 or 6
clients a year.

76
00:03:48,660 --> 00:03:51,540
This year we've expanded to try
to take on a little bit more,

77
00:03:51,540 --> 00:03:54,270
but that's usually our numbers 5 to
6 because we're really hands on.

78
00:03:54,270 --> 00:03:57,360
We're working like a partner side
by side with these people. Yeah.

79
00:03:57,360 --> 00:03:59,880
Okay. So that's interesting.
So to get a little more specific,

80
00:03:59,880 --> 00:04:04,110
are you working are you building
software that I don't know,

81
00:04:04,110 --> 00:04:07,830
lives on their servers or are you
building web apps, mobile apps. Yeah.

82
00:04:07,830 --> 00:04:10,800
What specifically are you doing?
So I'm agnostic.

83
00:04:10,800 --> 00:04:13,680
It's a good question because
we're absolutely agnostic, okay.

84
00:04:13,680 --> 00:04:17,010
We're a solutions provider.
So what happens is, is,

85
00:04:17,010 --> 00:04:19,290
let me give you an example.
We had a client that came up to

86
00:04:19,290 --> 00:04:22,860
us that a year ago that they
were doing claims for FEMA.

87
00:04:22,860 --> 00:04:25,200
When there's a natural disaster,
FEMA would send them these

88
00:04:25,200 --> 00:04:27,060
insurance claims,
and then they would have their

89
00:04:27,060 --> 00:04:30,120
adjusters go out and do the claims.
When they came to us,

90
00:04:30,120 --> 00:04:33,600
they already had a platform in place.
However, it was a lot of manual

91
00:04:33,600 --> 00:04:36,660
processes throughout that platform.
We came in and we redesigned

92
00:04:36,660 --> 00:04:38,850
that whole platform to be a lot
more automated.

93
00:04:38,850 --> 00:04:42,810
That ties directly in with FEMA also has a mobile app that

94
00:04:42,810 --> 00:04:46,170
allows the adjusters to do all the
work on mobile apps, take photos.

95
00:04:46,200 --> 00:04:49,740
It puts that all into the same
system, and then essentially they can

96
00:04:49,740 --> 00:04:52,770
using a document management system,
we can send all these documents

97
00:04:52,770 --> 00:04:55,230
back up to FEMA for approval if
they get rejected.

98
00:04:55,230 --> 00:04:57,420
We have a whole process for that
and everything.

99
00:04:57,420 --> 00:04:59,430
And so when we built out this
whole platform originally,

100
00:04:59,430 --> 00:05:03,150
it was just to make their company
operate a lot more efficiently.

101
00:05:03,150 --> 00:05:06,540
Well, their company did ten times
better than everybody around them.

102
00:05:06,540 --> 00:05:09,690
And now FEMA is looking at this
platform as being the de facto

103
00:05:09,690 --> 00:05:11,940
standard for everybody else
who's in the industry.

104
00:05:11,940 --> 00:05:15,870
So that's just one small
solution for one company.

105
00:05:15,870 --> 00:05:18,450
And we've worked with dozens of
companies over ten years.

106
00:05:18,450 --> 00:05:22,470
We've worked I'd say the numbers
over 60 easily. So yeah.

107
00:05:22,470 --> 00:05:25,860
So various bespoke solutions.
Yes. Yeah.

108
00:05:26,190 --> 00:05:28,170
Specific to the company and
their industry.

109
00:05:28,350 --> 00:05:31,800, so the great thing about it
for us, especially me being a

110
00:05:31,800 --> 00:05:33,840
business guy, as we talked about
earlier, like we love business,

111
00:05:33,840 --> 00:05:37,110
right? We love entrepreneurship.
And business is I get to learn all

112
00:05:37,110 --> 00:05:39,420
these different industries, and I get
to learn about all these different

113
00:05:39,420 --> 00:05:42,990
businesses and how they make their
money and how they do their business.

114
00:05:42,990 --> 00:05:45,300
So yeah, that's the fun part.
That is the fun part.

115
00:05:45,420 --> 00:05:49,170
So along this path of growth,
you went from freelancer to more

116
00:05:49,170 --> 00:05:51,210
working to handle.
So you hire a team and you've got

117
00:05:51,210 --> 00:05:55,320
you got a legitimate company going.
What was the pivotal point of

118
00:05:55,320 --> 00:05:58,920
growth for Greta?
I mean, was there a or is it an

119
00:05:58,920 --> 00:06:00,810
inflection point that you can
point back to and say, yeah,

120
00:06:00,810 --> 00:06:04,410
that's where we took off? Absolutely.
The pivotal point was I had to

121
00:06:04,410 --> 00:06:08,250
step back from engineering.
So as a software engineer and a lot

122
00:06:08,250 --> 00:06:10,470
of engineers, you talk to a lot of
engineer entrepreneurs out there.

123
00:06:10,470 --> 00:06:13,320
They'll tell you the same thing.
Like it's really hard to step back.

124
00:06:13,350 --> 00:06:15,540
Yeah, especially because when you
love getting your hands there,

125
00:06:15,540 --> 00:06:18,240
you love doing the coding or you
love doing whatever it is. Yeah.

126
00:06:18,330 --> 00:06:22,260
So the pivotal point was me having
to step back, trust the team,

127
00:06:22,260 --> 00:06:26,070
hire a team and trust them that they,
you know, they always tell you hire

128
00:06:26,070 --> 00:06:29,250
people that are smarter than you. That that is so true.

129
00:06:29,250 --> 00:06:33,030
Like if I hired people that were
smarter than me that I would have to

130
00:06:33,030 --> 00:06:35,010
ask them for advice at this point.
Right.

131
00:06:35,010 --> 00:06:38,610
And, and they do a phenomenal job.
And it basically was that

132
00:06:38,610 --> 00:06:40,080
pivotal point.
If it wasn't for that,

133
00:06:40,170 --> 00:06:42,720
I think we would still be stagnant.
But because of them, that's how we

134
00:06:42,720 --> 00:06:47,880
were able to grow. So then what?
What what part of that was

135
00:06:47,880 --> 00:06:51,630
natural for you in non-natural?
Because I seen a lot of leaders

136
00:06:51,630 --> 00:06:54,930
that are in,
a CEO role or about to be,

137
00:06:54,930 --> 00:06:57,900
depending on how they get there,
and there's a lot of things that

138
00:06:57,900 --> 00:07:00,720
they have as a natural strength,
but then they can be a

139
00:07:00,720 --> 00:07:03,480
bottleneck in other, other ways.
So you mentioned, you know,

140
00:07:03,480 --> 00:07:05,820
kind of alluded to being an engineer.
You could stay an engineer and

141
00:07:05,820 --> 00:07:09,510
then things wouldn't grow, but what are some of the other

142
00:07:09,510 --> 00:07:13,170
things you had to staff around you
if you were to pull yourself out?

143
00:07:13,290 --> 00:07:17,310
How did you fix that problem?
Well, the thankfully,

144
00:07:17,310 --> 00:07:20,010
my background in engineering is
self-taught.

145
00:07:20,220 --> 00:07:23,400
My actual degree in training is
in business management and

146
00:07:23,400 --> 00:07:25,950
administration. Okay.
So it was kind of one of those

147
00:07:25,950 --> 00:07:27,870
things like, yes,
I love the engineering and I wanted

148
00:07:27,870 --> 00:07:31,170
to stay there and keep doing that.
But because I did come from a

149
00:07:31,170 --> 00:07:33,630
business background and have a
business degree and all that kind of

150
00:07:33,630 --> 00:07:36,030
stuff from UCF, actually University
of Central Florida. Oh, nice.

151
00:07:36,030 --> 00:07:39,030
Yeah, I actually, you know,
use this tools and things that I

152
00:07:39,030 --> 00:07:41,880
learned there to kind of go,
okay, Ray, now you got to think

153
00:07:41,880 --> 00:07:44,850
like a businessman, like a CEO.
You can't think like an engineer.

154
00:07:44,850 --> 00:07:47,160
Now you need to step back.
You need to bring in the right

155
00:07:47,160 --> 00:07:48,300
people.
You need to bring in the right

156
00:07:48,300 --> 00:07:51,780
systems, and start doing that.
And that's kind of how that

157
00:07:51,780 --> 00:07:54,330
transition happened.
It wasn't as hard as people may

158
00:07:54,330 --> 00:07:57,630
think. It it was. It wasn't.
It was when I finally realized I

159
00:07:57,630 --> 00:07:59,370
didn't have to code.
That was probably the only time I

160
00:07:59,370 --> 00:08:03,480
kind of, you know, was like,
oh, like, I can't code anymore.

161
00:08:03,480 --> 00:08:07,530
Like, this is like, you know, but thankfully, for me,

162
00:08:07,530 --> 00:08:10,380, the people ask me what's one
of my hobbies, and one of my

163
00:08:10,380 --> 00:08:13,500
hobbies is coding, yeah.
Just to tell you a quick story,

164
00:08:13,770 --> 00:08:17,700, two weeks ago, I do work at
a nonprofit. I do a I'm a coach.

165
00:08:17,700 --> 00:08:21,090
I'm a basketball coach at a at a
travel basketball organization.

166
00:08:21,090 --> 00:08:25,230
Totally do it. Voluntary nonprofit, and, this this year,

167
00:08:25,230 --> 00:08:28,140
they were doing tryouts, and one of
the secretaries asked me like, hey,

168
00:08:28,140 --> 00:08:31,620
is there a system out there that can,
you know, manage our player

169
00:08:31,620 --> 00:08:34,740
registration and all that stuff?
And, and I was like, oh,

170
00:08:34,770 --> 00:08:37,410
fun code project, you know?
And so I did it for fun.

171
00:08:37,410 --> 00:08:40,590
And I knocked out an application
in like 14 hours.

172
00:08:40,590 --> 00:08:44,340
And lo and behold,
that application now may become a

173
00:08:44,340 --> 00:08:47,730
product because it's being requested
by other programs around the country.

174
00:08:47,730 --> 00:08:50,970
So, but anyways.
But to go that's kind of how it was.

175
00:08:50,970 --> 00:08:54,510
It's like, yeah, I do coding for fun.
I'm not coding anymore.

176
00:08:54,510 --> 00:08:57,330
So I didn't really hurt that much
because I still do it for fun.

177
00:08:57,330 --> 00:08:59,010
That makes sense. Gotcha. Yeah.
That's awesome.

178
00:08:59,010 --> 00:09:02,310
That's the best way. Yeah, so during that time when you

179
00:09:02,310 --> 00:09:05,820
pivoted, you know, where it was
for a pivotal time. Yeah.

180
00:09:06,060 --> 00:09:09,570, how did that work for growth
inside the company?

181
00:09:09,570 --> 00:09:14,520
Was it did it come on the back
of a big new contract that gave

182
00:09:14,520 --> 00:09:18,600
you the cash to hire the team,
or was it a little bit of a more of

183
00:09:18,600 --> 00:09:21,510
a risk, or did you have multiple
things that happen at one time?

184
00:09:22,020 --> 00:09:23,970
Well, so I can tell you.
So it was a risk.

185
00:09:24,060 --> 00:09:26,970, we had to go out and get funding,
obviously to hire the amount of

186
00:09:26,970 --> 00:09:30,390
people because we wanted to make
sure we were we'd be able to scale,

187
00:09:30,600 --> 00:09:33,690, you know, so we went out,
we got we got some funding and we

188
00:09:33,690 --> 00:09:37,740
were able to add to the team,
we started putting process in place,

189
00:09:37,740 --> 00:09:42,240
hired a sales team, hired,
we started doing marketing,

190
00:09:42,240 --> 00:09:44,430
all the stuff we hadn't marketed
in nine years, by the way.

191
00:09:44,430 --> 00:09:46,320
We grew the company with no
marketing.

192
00:09:46,320 --> 00:09:49,950
The company grew to $1 million
business simply by just referrals and

193
00:09:49,950 --> 00:09:51,540
just doing good work for people.
Right.

194
00:09:51,750 --> 00:09:54,750
And, and but then we decided,
oh, we want to scale from there.

195
00:09:54,750 --> 00:09:56,760
So. Yeah.
So it required us to get funding,

196
00:09:56,760 --> 00:09:58,620
it required us start putting
systems in place.

197
00:09:58,860 --> 00:10:00,660, and, you know,
we did run through our struggles

198
00:10:00,660 --> 00:10:04,050
because when you're, you know,
when you're stepping out from,

199
00:10:04,050 --> 00:10:06,510
you're the guy doing everything at
first and everything, you're like

200
00:10:06,510 --> 00:10:09,420
optimizing how everything works.
And then you start bringing people,

201
00:10:09,420 --> 00:10:11,640
you realize people that come in
don't necessarily have the same

202
00:10:11,640 --> 00:10:14,910
drive and care that you do for
your own business and your

203
00:10:14,910 --> 00:10:17,040
customers and everything.
So that's probably been the

204
00:10:17,040 --> 00:10:19,710
biggest struggle,
is like trying to find people that

205
00:10:19,710 --> 00:10:22,920
fit the same personality that I have.
Yeah, we're like, you know,

206
00:10:22,920 --> 00:10:24,900
I'm driven.
I'm literally like,

207
00:10:24,900 --> 00:10:27,840
you'll find me here in the office
at two, 3:00 in the morning,

208
00:10:27,840 --> 00:10:30,600
you know, still today.
And I'm not even coding or doing

209
00:10:30,600 --> 00:10:33,450
anything like I'm just that's
just me doing business strategy.

210
00:10:33,450 --> 00:10:35,190
You're just there.
Sleeping because that's what you

211
00:10:35,190 --> 00:10:36,930
do at three, two in the morning,
right? Yeah.

212
00:10:36,930 --> 00:10:39,810
Every day I'm living here and, and but, you know,

213
00:10:39,810 --> 00:10:41,760
you want to find people that
share that same kind of passion.

214
00:10:41,760 --> 00:10:45,690
It's really difficult,
but it's possible. Yeah. Get a few.

215
00:10:45,690 --> 00:10:49,680
Yeah. How's that road been for you?
Finding high, high quality people.

216
00:10:49,680 --> 00:10:52,650
People that fit the culture.
It's been tough. We've gone through.

217
00:10:52,650 --> 00:10:55,920
We've gone through significant amount
of people. It's. You never.

218
00:10:55,920 --> 00:10:58,470
You ever hear the term higher.
Fast. Fire fast? Yes.

219
00:10:58,470 --> 00:11:01,920
I've never heard that. Yeah.
So it's I'm a hard it's hard for

220
00:11:01,920 --> 00:11:04,410
me to do that. Yeah, because I'm one of those people.

221
00:11:04,410 --> 00:11:07,200
I think about people, personalities.
I think about people's families.

222
00:11:07,200 --> 00:11:07,620
Yeah.
Yeah,

223
00:11:07,620 --> 00:11:11,010
I care about my employees families.
You know, I had,

224
00:11:11,010 --> 00:11:13,710
I had an employee who wasn't
performing for a while,

225
00:11:13,710 --> 00:11:18,240
but because she had medical issues,
I didn't want her to feel like to add

226
00:11:18,240 --> 00:11:21,810
to the burden. You know what I mean?
She was already dealing with so.

227
00:11:21,810 --> 00:11:25,410
So I have a hard time with the
fire fast part, you know, so.

228
00:11:25,410 --> 00:11:27,150
But I've been working on it,
and that's been probably my

229
00:11:27,150 --> 00:11:29,370
biggest struggle.
I think I mentioned it in a TikTok.

230
00:11:29,370 --> 00:11:32,370
I said, that's my biggest weakness.
My biggest weakness is like the fact

231
00:11:32,370 --> 00:11:36,540
that I, I'm a people person, and
I care about people personalities.

232
00:11:36,540 --> 00:11:39,930
I care about people's families. Yeah.
And I always, so I try to

233
00:11:39,930 --> 00:11:43,830
give people a chance, and,
and give them more chance. Is it?

234
00:11:43,830 --> 00:11:46,530
Probably they should,
before I make the decision if it's

235
00:11:46,530 --> 00:11:48,600
not going to work out, but that's.
Yeah, but, you know,

236
00:11:48,600 --> 00:11:51,480
we've been able to survive, we've been able to thrive.

237
00:11:51,480 --> 00:11:53,940
And, and the best part about
it is, like, right now, I have a

238
00:11:53,940 --> 00:11:57,330
team that's optimal, you know?
And it's like a bunch of me's

239
00:11:57,330 --> 00:11:59,850
out there right now. Sure. Yeah.
So so I don't.

240
00:11:59,850 --> 00:12:01,740
Know, weirdly,
this in my mind where it makes

241
00:12:01,740 --> 00:12:05,040
me go is retention of clients.
Because I think a person like

242
00:12:05,040 --> 00:12:09,690
yourself is probably suited for,
you know, high retention because you

243
00:12:09,690 --> 00:12:12,480
care about people, you care about
the relationship, the connection.

244
00:12:12,480 --> 00:12:15,000
Is that been true in your business
and how much of your business

245
00:12:15,000 --> 00:12:17,400
has been repeat? Absolutely.
We've had clients have been with

246
00:12:17,400 --> 00:12:18,990
us since.
So we've been in business for

247
00:12:18,990 --> 00:12:21,120
ten years is our 10th year.
We have a client that's been

248
00:12:21,120 --> 00:12:22,620
with us for eight.
We have another client been with

249
00:12:22,620 --> 00:12:26,070
us for seven, we have a new client or a

250
00:12:26,070 --> 00:12:29,340
client that's considered new, we, we started working with

251
00:12:29,340 --> 00:12:33,450
them in October of, actually,
no, sorry. August of 2023.

252
00:12:33,960 --> 00:12:36,990, and we're still talking and
we're still working and we're

253
00:12:36,990 --> 00:12:39,750
still doing work for them,
and we already have, you know,

254
00:12:39,750 --> 00:12:42,720
multiple phases in the future that
we're still going to be doing

255
00:12:42,720 --> 00:12:46,590
stuff for them. That's amazing.
So I love the retention piece of

256
00:12:46,590 --> 00:12:48,990
things.
I, I think that more businesses

257
00:12:48,990 --> 00:12:51,780
should be focused on that part
of it because it takes so much

258
00:12:51,780 --> 00:12:54,540
to land a new client. Then.
Yeah, you let that all that work

259
00:12:54,540 --> 00:12:57,030
go out the back end and again,
back to the point of finding

260
00:12:57,030 --> 00:12:59,280
good quality people to help you
with that retention.

261
00:12:59,280 --> 00:13:02,700
That can be a struggle. Yeah.
We have a we have a client of ours

262
00:13:02,700 --> 00:13:04,800
at every Christmas they invite
us to their Christmas party.

263
00:13:05,340 --> 00:13:07,440
So every Christmas we're hanging
out with the whole team.

264
00:13:07,440 --> 00:13:09,540
And it's like it's like we're
part of the team. Yeah.

265
00:13:09,600 --> 00:13:13,440
In fact, that's the goal.
It's it's awesome. And it's.

266
00:13:13,440 --> 00:13:16,770
And the thing is, it just makes for
and this is one of our clients that

267
00:13:16,770 --> 00:13:20,160
now is potentially going to get
acquired by a private equity firm.

268
00:13:20,160 --> 00:13:23,040
So and this has happened not
just once we've done there's

269
00:13:23,040 --> 00:13:25,620
four other clients of ours that
have been able to exit after

270
00:13:25,620 --> 00:13:29,550
selling to a larger firm. Right.
You know, and, because that's

271
00:13:29,550 --> 00:13:32,370
what it's all about, right? Yeah.
The way I explain to people is like,

272
00:13:32,370 --> 00:13:35,130
when I see small businesses,
I see families, yes.

273
00:13:35,130 --> 00:13:39,990
So my goal is to help that CEO
or that owner develop a company,

274
00:13:39,990 --> 00:13:42,930
a product or service or whatever
they're doing so that they can

275
00:13:42,930 --> 00:13:44,850
be successful.
They can support their families

276
00:13:44,850 --> 00:13:47,430
today and for future generations.
That's always the goal.

277
00:13:47,430 --> 00:13:49,470
And that's kind of what I focus on.
Yeah.

278
00:13:49,470 --> 00:13:53,190
For B2B, businesses, you know,
you're selling from business to

279
00:13:53,190 --> 00:13:56,880
business. It's all relationship game.
And I've had this sort of chart

280
00:13:56,880 --> 00:14:00,720
that it's like you want to go from
stranger to best friends and,

281
00:14:00,720 --> 00:14:03,360
you know, not in literal terms,
but essentially that's the idea.

282
00:14:03,360 --> 00:14:07,110
And you being at their your client's
Christmas party is a good example of

283
00:14:07,110 --> 00:14:10,980
that, being invited into the,
their, their house and being,

284
00:14:11,010 --> 00:14:12,810
you know, celebrating the things
that they celebrate.

285
00:14:13,080 --> 00:14:16,950
If you could have enough of those,
then that's a very sustainable,

286
00:14:16,950 --> 00:14:21,510
repeatable, you know, low stress,
high reward business.

287
00:14:22,050 --> 00:14:24,420, that, that, you know,
people that are other people that are

288
00:14:24,420 --> 00:14:27,540
in a service based business that
are selling to other businesses,

289
00:14:27,780 --> 00:14:30,990
that's that's the goal.
Yeah, that should be the goal.

290
00:14:30,990 --> 00:14:34,350
And, you know, the, a good
story that I'll tell you is like,

291
00:14:34,350 --> 00:14:37,890
so during the pandemic, one of our
clients is in hospitality, right?

292
00:14:37,890 --> 00:14:40,320
Everything's shut down during
the pandemic, right? Yeah.

293
00:14:40,320 --> 00:14:44,310
We they have a whole cloud server
cloud solution that they're managed,

294
00:14:44,310 --> 00:14:46,950
that we're managing. Right.
So,

295
00:14:46,950 --> 00:14:49,470
I knew that they were shut down.
I knew they weren't going to get any

296
00:14:49,470 --> 00:14:52,080
money, you know, and I called them
up and I said, hey, don't worry,

297
00:14:52,080 --> 00:14:54,330
I got your cloud services until
everything picks back up.

298
00:14:54,450 --> 00:14:56,130
Yeah,
like I'll take care of it myself.

299
00:14:56,160 --> 00:14:59,820
You know, my I didn't at that time.
I had a smaller team and,

300
00:14:59,820 --> 00:15:03,570
and my team was like, you know,
we couldn't work, right?

301
00:15:03,630 --> 00:15:05,340
So we were shut out of our office.
Yeah.

302
00:15:05,340 --> 00:15:08,520
So I just told my team, hey,
just consider this like a furlough,

303
00:15:08,520 --> 00:15:11,760
not a furlough, but consider, like,
a vacation, right? Until we get back.

304
00:15:11,760 --> 00:15:14,640
Back to going, I said.
But I'll take care of the clients

305
00:15:14,640 --> 00:15:18,270
and manage all of their oars until.
Until we get back.

306
00:15:18,270 --> 00:15:20,640
That's amazing. You know?
And, again, that's the client

307
00:15:20,640 --> 00:15:22,740
that's been with us for like seven,
eight years. So it's like awesome.

308
00:15:23,100 --> 00:15:26,070
But that's kind of relationship
we like to have, you know, and,

309
00:15:26,070 --> 00:15:28,950, we don't always have it.
So, you know, I don't want to,

310
00:15:28,980 --> 00:15:31,350
you know, paint this picture if it's
all sunshine and rainbows, like we

311
00:15:31,350 --> 00:15:36,810
do have people that take advantage
of our the amount of love and care

312
00:15:36,810 --> 00:15:39,510
we give to our client, right?
We try to take advantage of it,

313
00:15:39,510 --> 00:15:42,600
and then we have to.
And then we then we we feel those.

314
00:15:42,750 --> 00:15:46,440
It's got to be a healthy relationship
both ways. Exactly. Yep.

315
00:15:46,710 --> 00:15:49,110
Well, getting back to this LinkedIn
post I saw of yours where you were

316
00:15:49,110 --> 00:15:52,680
saying that you're expanding, I'm, I'm excited to talk to you

317
00:15:52,680 --> 00:15:55,380
about what that expansion means.
I mean, I, I really don't have any

318
00:15:55,380 --> 00:15:58,680
other questions for you, like,
prepared, other than getting us

319
00:15:58,680 --> 00:16:01,530
to this place to say, okay,
let's talk about what is great

320
00:16:01,620 --> 00:16:04,710
software look like in the future.
You know, let's talk about the

321
00:16:04,710 --> 00:16:07,590
ins and outs of that.
And I want to get back to the AI

322
00:16:07,590 --> 00:16:09,600
conversation we're having too,
because that was a very interesting.

323
00:16:09,600 --> 00:16:13,170
Yeah. Well, the expansion part.
So so the post that you saw was

324
00:16:13,170 --> 00:16:17,910
basically I was, we have we have
been involved in several companies.

325
00:16:17,910 --> 00:16:20,250
Some of them will have equity
and some of them we've built,

326
00:16:20,490 --> 00:16:23,280, so we built two other brands
who you media and,

327
00:16:23,280 --> 00:16:26,820
learn to build a business.com. Okay.
So who you media is just the media

328
00:16:26,820 --> 00:16:29,010
brand. We talked about it earlier.
You talked about how you guys do

329
00:16:29,010 --> 00:16:31,440
video and stuff like that.
That's kind of what the who you media

330
00:16:31,440 --> 00:16:34,860
is. We've been doing video for years, I worked in a TV studio for

331
00:16:34,860 --> 00:16:36,510
six years.
So I have a passion for, for,

332
00:16:36,510 --> 00:16:39,090
for TV and video and all that.
That's awesome. Yeah. So.

333
00:16:39,090 --> 00:16:43,110
So in fact, if I actually pan this
camera around, you would see, like.

334
00:16:43,210 --> 00:16:45,910
While my high end cameras,
lighting and all that stuff.

335
00:16:45,940 --> 00:16:49,030
You know, and it's because it's just
something that I'm passionate about.

336
00:16:49,030 --> 00:16:52,180
It wasn't to build a company
necessarily, but it was just a we

337
00:16:52,180 --> 00:16:56,320
created the brand so that when
we wanted to do something like

338
00:16:56,320 --> 00:16:59,410
along the lines of that, we can
put it under a brand name, right?

339
00:16:59,560 --> 00:17:01,510, we didn't want to dilute
product because grass is

340
00:17:01,510 --> 00:17:04,510
specifically technology.
But then on top of that,

341
00:17:04,510 --> 00:17:08,320
the learn to build the business was
actually brought up because of Greta.

342
00:17:08,320 --> 00:17:10,600
So in fact, if you look at all of our
Learn to build a business thing,

343
00:17:10,600 --> 00:17:12,700
it always says Powered by Greta,
because the reality is,

344
00:17:12,700 --> 00:17:15,760
is we during the pandemic,
we did a bunch of presentations, we

345
00:17:15,760 --> 00:17:18,280
did a bunch of virtual conferences.
We were invited to do a bunch of

346
00:17:18,280 --> 00:17:20,530
virtual conferences for small
businesses.

347
00:17:20,530 --> 00:17:22,390
And every small business we
talked to,

348
00:17:22,420 --> 00:17:26,410
they ate up everything we had to say.
They were like they loved all the

349
00:17:26,410 --> 00:17:29,080
information we were providing
about how to use technology in

350
00:17:29,080 --> 00:17:31,630
their business, how to expand
their business with technology.

351
00:17:31,780 --> 00:17:34,420, we were giving and we were giving
very detailed, and it wasn't like a

352
00:17:34,420 --> 00:17:37,870
normal webinar where it's just like
bland information. Get with us later.

353
00:17:37,870 --> 00:17:40,540
Yeah, I was never I'm not an
expert in webinars,

354
00:17:40,540 --> 00:17:45,130
so I tend to love to teach.
So I was teaching in these webinars

355
00:17:45,130 --> 00:17:48,850
and we have was they're like,
Ray, we would love to hire you.

356
00:17:48,850 --> 00:17:53,200
We can't afford you, you know,
but if you had a course or a

357
00:17:53,200 --> 00:17:57,010
membership site or a yeah, something
for like 20, 30, 40, 50 bucks a

358
00:17:57,010 --> 00:18:01,720
month or even like a one time fee,
like we'll sign up for it. Yeah.

359
00:18:01,900 --> 00:18:05,470
You know, however,
the time I was like, okay, well,

360
00:18:05,470 --> 00:18:08,890
we're in the pandemic,
I don't have the resources to kind of

361
00:18:08,890 --> 00:18:11,380
just expand out and do anything.
So I had to wait.

362
00:18:11,380 --> 00:18:14,480
And so I waited until, you know,
we, like I said, we became $1

363
00:18:14,480 --> 00:18:16,660
million business just recently, last year.

364
00:18:16,660 --> 00:18:18,430
And I was like, okay,
now we have the resources,

365
00:18:18,430 --> 00:18:21,910
the funds and everything that we
can do. We can add this component.

366
00:18:21,910 --> 00:18:23,860
So we decided, well,
we don't again, we don't want to

367
00:18:23,860 --> 00:18:26,770
dilute the grotto brand.
Grotto brand is, you know, a little,

368
00:18:26,800 --> 00:18:29,350
you know, a little bit more of a
boutique shop, like I said. Sure.

369
00:18:29,350 --> 00:18:31,090
So what we said is we're like,
okay, well, why don't we create

370
00:18:31,090 --> 00:18:33,280
a whole nother brand for this?
So we created Learn to Build a

371
00:18:33,280 --> 00:18:34,960
Business, and,

372
00:18:34,960 --> 00:18:38,080
and that's where if you want to learn
how to transition from working a

373
00:18:38,080 --> 00:18:41,170
job to becoming an entrepreneur,
you want to learn how to find the

374
00:18:41,170 --> 00:18:44,140
right product or service that you
want to, you know, sell, find the

375
00:18:44,140 --> 00:18:46,570
target customers that you want,
the audience that you want to serve.

376
00:18:46,570 --> 00:18:49,690
And then also you want to determine
how to sell to those customers,

377
00:18:49,690 --> 00:18:52,630
what kind of messaging that you need
marketing, then that's what that's

378
00:18:52,630 --> 00:18:56,110
for. It's a program that we built.
It's a membership site, that

379
00:18:56,110 --> 00:18:59,380
allows people to learn all of this,
the foundations of business,

380
00:18:59,380 --> 00:19:01,810
because one of the biggest issues
working in the tech industry that I

381
00:19:01,810 --> 00:19:05,530
see today is everyone's focused on
these tech startups, these unicorns.

382
00:19:05,770 --> 00:19:08,140
So they and they think it's like,
okay, I start a business,

383
00:19:08,140 --> 00:19:09,970
I go get funding,
and then I build this unicorn.

384
00:19:10,120 --> 00:19:12,910
You have to be able to run the
business. That's right.

385
00:19:12,910 --> 00:19:16,000
There's a fundamental way of
running a business. Yes.

386
00:19:16,150 --> 00:19:20,080
You know, cash flow. Right.
Managing employees, you know,

387
00:19:20,080 --> 00:19:23,020
all these like resources in
general how to get resources,

388
00:19:23,020 --> 00:19:27,100
how to use your resources,
how to, you know, manage,

389
00:19:27,100 --> 00:19:29,950
clients expectations,
how to do customer service.

390
00:19:29,950 --> 00:19:33,730
There's all these aspects to running
a business that in the tech world,

391
00:19:33,730 --> 00:19:37,030
a lot of people don't talk about
until you hear it on the news that

392
00:19:37,030 --> 00:19:39,100
so-and-so has to shut down because
they've already burned through

393
00:19:39,100 --> 00:19:41,440
their $10 million of investment.
Right? Right.

394
00:19:41,440 --> 00:19:43,870
And it's because they're not
running a business fundamentally.

395
00:19:43,870 --> 00:19:46,930
So what we want to do is we want
to show people who are going into

396
00:19:46,930 --> 00:19:48,820
the world of entrepreneurship,
this is how you run a business

397
00:19:48,820 --> 00:19:51,220
fundamentally like this is how
you manage your cash flow.

398
00:19:51,220 --> 00:19:53,590
This is how you manage your clients.
It's how you do sales like

399
00:19:53,590 --> 00:19:56,020
everyone thinks you need to have
the Clickfunnels and all these

400
00:19:56,020 --> 00:19:57,910
other tools.
I'm like, dude,

401
00:19:57,910 --> 00:20:01,960
my whole business was I said,
I'm going to provide the service.

402
00:20:01,960 --> 00:20:03,460
I pick up the phone,
I start calling a bunch of

403
00:20:03,460 --> 00:20:05,830
people that that potentially
could use my service. Yeah.

404
00:20:05,830 --> 00:20:10,150
And then I, a few of them bit on
it and those became. Yeah.

405
00:20:10,540 --> 00:20:14,110
And then the money I earned from
that I reinvested back into the

406
00:20:14,110 --> 00:20:17,350
business to continue growing it.
I didn't take investment until

407
00:20:17,350 --> 00:20:19,180
recently.
I didn't take I didn't take a

408
00:20:19,180 --> 00:20:22,330
money till like a year ago.
A year ago, the first time we ever

409
00:20:22,330 --> 00:20:25,420
got funds. This is really good.
I like what you're talking about.

410
00:20:25,420 --> 00:20:28,120
I think it has such a need in
the market to get back to the

411
00:20:28,120 --> 00:20:29,470
fundamentals.
I mean,

412
00:20:29,470 --> 00:20:33,940
I can't tell you how many stories
I've heard and seen of entrepreneurs,

413
00:20:33,940 --> 00:20:37,990
small business owners, even bigger
business owners that they go awry.

414
00:20:37,990 --> 00:20:41,680
They there's so much,
misinformation out there.

415
00:20:41,920 --> 00:20:44,470
And I would say not even maybe
not even misinformation.

416
00:20:44,470 --> 00:20:50,140
There's so much information that
can be miscommunicated in terms

417
00:20:50,140 --> 00:20:53,290
of the context of how that
information can be most valuable.

418
00:20:53,290 --> 00:20:57,580
And, you know, someone that is,
someone that needs Clickfunnels to,

419
00:20:57,580 --> 00:21:00,100
you know, to to harp on that for
a minute. Yeah.

420
00:21:00,100 --> 00:21:03,220
May not be the person who's
running a software company, right.

421
00:21:03,220 --> 00:21:06,310
There may be a solution for it out
there, but it may not be for someone

422
00:21:06,310 --> 00:21:10,000
who wants to go from being a software
engineer to running their own shop.

423
00:21:10,000 --> 00:21:15,100
Yeah, there's so many different
flavors of how, businesses

424
00:21:15,100 --> 00:21:17,800
that can be started and run.
Yeah, and there's new ones

425
00:21:17,800 --> 00:21:21,670
created every day,
and there is not a one size fits all.

426
00:21:21,670 --> 00:21:24,100
And so when you get on TikTok
and you get on Instagram and you

427
00:21:24,100 --> 00:21:28,810
get on YouTube and you're you
don't know what you don't know,

428
00:21:29,080 --> 00:21:32,410
you take it all in and think,
oh man, they were very compelling.

429
00:21:32,410 --> 00:21:35,830
And talking about this one thing, I
guess that's what I need to do. Yeah.

430
00:21:35,950 --> 00:21:38,260
And you don't you don't ever
really make any progress.

431
00:21:38,260 --> 00:21:41,980
So I think it's great to have
fundamentals 101 type of thing.

432
00:21:41,980 --> 00:21:44,990
It sounds like you're.
Focused on that.

433
00:21:45,050 --> 00:21:47,750
Are you focused on specifically
engineers that have jobs that

434
00:21:47,750 --> 00:21:50,630
want to be entrepreneurs,
or just kind of people who have jobs

435
00:21:50,630 --> 00:21:53,240
in general want to be entrepreneurs,
working, working professionals?

436
00:21:53,240 --> 00:21:56,360
So basically anybody who's working
a professional job right now that

437
00:21:56,360 --> 00:21:59,780
wants to it's, you know, tired of
the 9 to 5, tired of the rat race,

438
00:21:59,780 --> 00:22:03,200
you know, they're they could even
be an executive because executive

439
00:22:03,470 --> 00:22:06,230
a lot of people think executives
are like living large and having

440
00:22:06,590 --> 00:22:09,170
no they have the most stress,
the most things to deal with.

441
00:22:09,320 --> 00:22:11,600
Sometimes they have least time
with their family. And yes.

442
00:22:11,900 --> 00:22:15,290
So that's why so but the problem is,
is that when you're making six

443
00:22:15,290 --> 00:22:18,440
figures a year as an executive,
you know, it's really hard to just

444
00:22:18,440 --> 00:22:21,890
jump over to just being your own
boss. It's super hard, you know?

445
00:22:21,890 --> 00:22:24,590
So and I was there, I was.
Living there.

446
00:22:24,860 --> 00:22:27,560, there's there's a mortgage.
There's got to be repaid.

447
00:22:27,950 --> 00:22:30,170
You know, I was talking to a
buddy of mine earlier today

448
00:22:30,170 --> 00:22:33,260
about this same thing where,
you know, you see people online,

449
00:22:33,320 --> 00:22:35,870
especially young people,
they're the easiest to to, you know,

450
00:22:35,870 --> 00:22:38,630
harp on is that they live at home,
they have no responsibilities.

451
00:22:38,630 --> 00:22:41,210
They have nothing to lose.
They can they can throw darts at

452
00:22:41,210 --> 00:22:44,900
a wall and have success.
And it and it's great because it's

453
00:22:44,900 --> 00:22:47,840
all basically all profit, you know.
But when you actually start building

454
00:22:47,840 --> 00:22:50,780
a company like you're talking about,
it gets a little bit more

455
00:22:50,780 --> 00:22:53,150
complicated.
And then you have a company where you

456
00:22:53,150 --> 00:22:55,580
have people that you have to support,
and you have a family at home with

457
00:22:55,580 --> 00:23:00,350
a mortgage and all the things.
It just becomes much more complicated

458
00:23:00,350 --> 00:23:03,290
than it seems on TikTok. Absolutely.
Listen,

459
00:23:03,290 --> 00:23:06,560
there's a thing called the IRS. Yes.
Every year they come to you,

460
00:23:06,560 --> 00:23:09,290
they want money, they're there.
And you got to be able to put

461
00:23:09,290 --> 00:23:11,360
money aside to pay the IRS,
because if you don't,

462
00:23:11,390 --> 00:23:15,200
they will come for you. That's right.
And that's the funny thing is,

463
00:23:15,200 --> 00:23:17,060
I love,
I made this joke the other day.

464
00:23:17,060 --> 00:23:19,220
I said, all these TikTokers and I
also have to talk about how they

465
00:23:19,220 --> 00:23:21,350
make millions of dollars sitting
at home and just, you know,

466
00:23:21,350 --> 00:23:24,320
a few hours a day. Yeah.
I'm like, I'm like, if I was the IRS

467
00:23:24,320 --> 00:23:27,200
right now, I'd be like, all right,
let's give this guy a call. Yep.

468
00:23:27,320 --> 00:23:30,500
Like, because chances are these
people don't aren't even managing

469
00:23:30,500 --> 00:23:33,230
their money correctly because,
you know, as a business, depending on

470
00:23:33,230 --> 00:23:36,260
the type of business you are, like,
if you're if you're a corporation

471
00:23:36,260 --> 00:23:38,270
every quarter, you have to give
money to the to the government,

472
00:23:38,270 --> 00:23:41,690
you have to do meetings, you have to
do you know, if you're an LLC, then

473
00:23:41,690 --> 00:23:44,000
you have your own responsibility.
Like there's all these structures

474
00:23:44,030 --> 00:23:46,820
that are that require those.
Are the simple. Things and those are.

475
00:23:48,140 --> 00:23:51,410
The. Absolute simple things.
You know, you hire someone, you know.

476
00:23:51,410 --> 00:23:53,720
So, you know,
I had this conversation with someone

477
00:23:53,720 --> 00:23:55,760
the other day and they're like,
they're like, oh, man,

478
00:23:55,760 --> 00:23:59,270
why don't you why don't you pay, you should be paying more for,

479
00:23:59,270 --> 00:24:02,330
for engineers stuff.
I said, you know it for your salary.

480
00:24:02,330 --> 00:24:05,540
I have to pay another 11% on top of
that for just an employment taxes

481
00:24:05,540 --> 00:24:08,240
and then the unemployment taxes.
I'm like, so I have to pay

482
00:24:08,240 --> 00:24:10,730
unemployment, whether you're going
to stay with me or not, you know,

483
00:24:10,730 --> 00:24:13,220
I still have to pay that.
The government requires me to

484
00:24:13,220 --> 00:24:16,580
pay that no matter what.
So it's 11% on top of your salary.

485
00:24:16,880 --> 00:24:19,520
It's math. Right.
And I don't even have to.

486
00:24:19,520 --> 00:24:22,220
And I don't get it. I don't I'm not.
That doesn't come back to me at all.

487
00:24:22,220 --> 00:24:25,640
No, no, there's no benefit there.
I'm handing it to the government.

488
00:24:25,640 --> 00:24:26,840
You got it.
And then I just have to live

489
00:24:26,840 --> 00:24:28,640
with whatever I got left,
you know? And that's.

490
00:24:28,640 --> 00:24:30,830
That's my life,
you know what I mean? So.

491
00:24:30,830 --> 00:24:32,750
But, but those are the
things that people just

492
00:24:32,750 --> 00:24:36,200
fundamentally are not aware of.
In fact, because of this,

493
00:24:36,200 --> 00:24:39,290
I've actually volunteered at score.
I don't know if you heard a score.

494
00:24:39,290 --> 00:24:41,720
I have heard a score. Yeah.
So I volunteered as a mentor at

495
00:24:41,720 --> 00:24:45,440
score. So, so we need.
More people like you. Yeah.

496
00:24:45,440 --> 00:24:48,950
So we so we work that out, like,
you know, I was at a meeting

497
00:24:48,950 --> 00:24:50,690
somewhere, and someone's like,
you need to be a mentor at score.

498
00:24:50,690 --> 00:24:52,760
And I said, okay.
So I went and I checked it out,

499
00:24:52,760 --> 00:24:56,090
and as soon as I talked to them,
they were arms wide open, like,

500
00:24:56,090 --> 00:24:59,450
please come here.
Oh, yeah, help us coach all of

501
00:24:59,450 --> 00:25:01,550
these new entrepreneurs that are
coming in. Yeah.

502
00:25:01,820 --> 00:25:04,640, and because they do get a lot of
technical people that are coming in

503
00:25:04,640 --> 00:25:07,550
to try to build new apps or whatever,
and some of them just need a

504
00:25:07,550 --> 00:25:10,820
practical, knowledge and
understanding of what building an

505
00:25:10,820 --> 00:25:13,790
app really means. Yeah, it's sort.
Of a local first point of entry

506
00:25:13,790 --> 00:25:16,370
for a lot of people. Yeah.
It's very it's free, you know,

507
00:25:16,370 --> 00:25:19,190
and that's and the great thing is,
is they, they were okay with me

508
00:25:19,190 --> 00:25:21,650
having my learn to build a business,
which is the paid version of score.

509
00:25:21,650 --> 00:25:24,230
There you go. That's what score does.
But it's a paid version.

510
00:25:24,320 --> 00:25:26,000
That's right.
Because that one's more like

511
00:25:26,000 --> 00:25:28,310
your coaching. Coaching.
Like I'm more involved with the

512
00:25:28,310 --> 00:25:31,190
companies and I'm talking to, where score is like you're

513
00:25:31,190 --> 00:25:34,010
mentoring and you kind of like,
leave them to go do it on their own.

514
00:25:34,010 --> 00:25:37,370
Yeah, that's the biggest difference.
So yeah, I love this concept.

515
00:25:37,370 --> 00:25:39,680
I think it's great.
I think, we need more of this

516
00:25:39,680 --> 00:25:42,950
out in the market to there's,
there's the market is flush with

517
00:25:42,950 --> 00:25:47,330
people who want to be entrepreneurs.
And not everybody needs to be an

518
00:25:47,330 --> 00:25:53,840
entrepreneur that first and foremost, and there's a lot of like,

519
00:25:53,840 --> 00:25:57,440
hand-holding that needs to be had on
the front end with some people to

520
00:25:57,440 --> 00:26:01,430
say, hey, you're making good money
with what you're doing right now.

521
00:26:01,430 --> 00:26:05,450
How about you not quit your job?
Let's start on these first few steps.

522
00:26:05,450 --> 00:26:08,330
Let's get the ball rolling.
Yeah, and let's make a good

523
00:26:08,330 --> 00:26:10,310
financial decision.
A good decision that, you know,

524
00:26:10,310 --> 00:26:12,170
is good for your family and the
company you're with and the

525
00:26:12,170 --> 00:26:14,600
company you're starting.
Instead of jumping in with both

526
00:26:14,600 --> 00:26:17,030
feet and thinking you're going to
be in the next Mark Zuckerberg.

527
00:26:17,330 --> 00:26:21,290, you know, it's just there's,
there's there's a few. Right?

528
00:26:21,290 --> 00:26:26,270
It's it's not it's not the majority.
It's, all these conversations

529
00:26:26,270 --> 00:26:28,970
have to be had. Well, even.
When I tell that story on the Learn

530
00:26:28,970 --> 00:26:31,610
to Build a business platform,
I say, look, I went cold turkey,

531
00:26:31,610 --> 00:26:35,750
I went crazy, I was like,
I was a software engineer working

532
00:26:35,750 --> 00:26:38,390
at a startup, by the way,
a fully funded startup.

533
00:26:38,390 --> 00:26:41,510
I was leading the team of about
20 to 30 engineers.

534
00:26:41,510 --> 00:26:43,550
We were building basically.
Social media.

535
00:26:43,580 --> 00:26:46,550
Another Facebook competitor.
You know, we knocked it out in

536
00:26:46,550 --> 00:26:51,080
six months, a beta version.
And, throughout that whole time.

537
00:26:51,200 --> 00:26:55,160
The real reason why I went full
cold turkey was because I had two.

538
00:26:55,340 --> 00:26:57,320
I have two daughters,
and both of them had medical issues.

539
00:26:57,320 --> 00:27:00,500
But those they exacerbated that year,
that year that I decided to go

540
00:27:00,500 --> 00:27:02,240
cold turkey.
And what happened was,

541
00:27:02,240 --> 00:27:04,910
is I was spending, you know,
one of them had thyroid cancer,

542
00:27:04,910 --> 00:27:08,420
the other one had having violent
seizures and all of this stuff.

543
00:27:08,420 --> 00:27:10,970
So I'm making great money,
like I'm doing good.

544
00:27:10,970 --> 00:27:13,190
I'm living like,
I felt like I was on my dream job.

545
00:27:13,190 --> 00:27:16,160
I was working at a startup, I was an
engineer, I was running the team.

546
00:27:16,160 --> 00:27:18,200
I was making six figures,
I had insurance,

547
00:27:18,200 --> 00:27:21,170
but then all this stuff happened from
the medical side and the insurance

548
00:27:21,170 --> 00:27:24,830
wasn't able to cover the bills.
Yeah, I realized there is no way

549
00:27:24,830 --> 00:27:28,790
I can sustain the all the
medical stuff and everything.

550
00:27:28,880 --> 00:27:31,460
There's just no way I can sustain it.
So that's when I was like, okay,

551
00:27:31,460 --> 00:27:33,200
I gotta go out on my own.
Thankfully,

552
00:27:33,200 --> 00:27:36,260
I have business skills, right?
So I went out and I sold about

553
00:27:36,260 --> 00:27:39,560
$100,000 worth of work. Yeah.
And then I just went cold turkey.

554
00:27:39,560 --> 00:27:44,090
I literally went May 5th or sorry,
May 1st of 2015 was the time

555
00:27:44,090 --> 00:27:46,820
when I said, all right,
instead of doing this on the side,

556
00:27:46,820 --> 00:27:50,060
I'm doing this full time.
And I made that leap and I had

557
00:27:50,060 --> 00:27:53,120
just bought a house,
so I had a new mortgage. Right.

558
00:27:53,120 --> 00:27:55,040
Again, these medical bills
coming and it was stressful.

559
00:27:55,040 --> 00:27:58,400
I would never,
ever recommend to anyone to do that.

560
00:27:58,520 --> 00:28:01,250
You know, what's so funny is my
story is very similar and I

561
00:28:01,250 --> 00:28:03,020
always say the same thing.
You know,

562
00:28:03,020 --> 00:28:06,170
I would people say if someone wants
to be an entrepreneur or whatever,

563
00:28:06,170 --> 00:28:09,560
what advice would you give them?
I'd say, keep your job. Yeah.

564
00:28:09,740 --> 00:28:12,500
Because, you know,
it doesn't always work out.

565
00:28:12,500 --> 00:28:16,160
It is a lot of stress, a lot.
And and it doesn't matter if

566
00:28:16,160 --> 00:28:18,620
you're great, it's still going
to be a lot of stress.

567
00:28:18,830 --> 00:28:22,280
So it works out for some people
and some people it doesn't.

568
00:28:22,280 --> 00:28:25,010
And you know, you don't know if
you're going to be that person.

569
00:28:25,400 --> 00:28:27,410
Exactly.
I mean, the funny thing is I would

570
00:28:27,410 --> 00:28:29,840
spend every day like looking at
job listings while I'm,

571
00:28:30,290 --> 00:28:31,940
you know what I'm saying?
Because you're sitting, you're like,

572
00:28:31,940 --> 00:28:34,820
okay, why did I do this? Yes.
And then you're like,

573
00:28:34,820 --> 00:28:37,040
and you're looking at job listings
on one screen while you're working

574
00:28:37,040 --> 00:28:39,500
on the other going, you're trying
to sell to a customer here while

575
00:28:39,500 --> 00:28:43,340
you're looking at jobs. Yeah.
So that's the whole first like

576
00:28:43,340 --> 00:28:45,410
six months was like that.
It was just crazy.

577
00:28:45,410 --> 00:28:47,600
And, yeah,
I have a picture of my office.

578
00:28:47,600 --> 00:28:51,200
I converted a walk in closet in
my house to an office, and,

579
00:28:51,200 --> 00:28:54,050
no AC, no vents.
I'm sweating in that thing all

580
00:28:54,050 --> 00:28:55,760
day long. Gosh.
You know, and I'm sitting there

581
00:28:55,760 --> 00:28:59,120
going, like, why did I do this? Yeah.
You know, I kept reminding myself,

582
00:28:59,120 --> 00:29:01,730
oh, well, I can't pay the medical
bills unless I do this. That's right.

583
00:29:01,730 --> 00:29:04,520
So that's the real test.
And, you know, telling that

584
00:29:04,520 --> 00:29:09,560
story in the most, you know,
surreal way that you can tell it to

585
00:29:09,560 --> 00:29:13,220
these people that you meet with.
Yeah, it's probably the most benefit

586
00:29:13,220 --> 00:29:16,940
you can give them to say, you know,
let me tell you about that closet

587
00:29:16,940 --> 00:29:19,790
that I sweat in and wondered what
what am I doing with my life?

588
00:29:19,790 --> 00:29:23,330
And I have all these problems going
on. Yeah. Are you willing to do that?

589
00:29:23,480 --> 00:29:24,950
You know,
if you're willing to do that,

590
00:29:24,950 --> 00:29:27,410
then this might be good for you.
You might want to take the step.

591
00:29:27,410 --> 00:29:29,150
Let's talk. Let's keep talking.
Exactly.

592
00:29:29,180 --> 00:29:32,780
If you're not, then you probably
should take a slower road. Exactly.

593
00:29:32,780 --> 00:29:35,270
And that's and you know,
and most people aren't you know,

594
00:29:35,270 --> 00:29:39,050
let's face it, like today's society,
like most people can't handle

595
00:29:39,050 --> 00:29:42,530
that amount of pressure.
I mean, everyone's being

596
00:29:42,530 --> 00:29:46,670
raised now to be more of, like,
they're not baby, because I wouldn't

597
00:29:46,670 --> 00:29:49,010
want to say that, because that
would be that would be kind of like

598
00:29:49,010 --> 00:29:51,650
talking down to even my employees.
They're really good people.

599
00:29:51,650 --> 00:29:56,480
Like, yeah, like it's just different.
I don't want to I don't want to sound

600
00:29:56,480 --> 00:29:59,870
bad. It's just different. Like.
Everybody's more comfortable, more.

601
00:29:59,870 --> 00:30:02,420
Comfortable, far more comfortable.
Now, if you're comfortable, you don't

602
00:30:02,420 --> 00:30:05,750
want to give up that comfort as much
as you might think you do. You don't.

603
00:30:05,750 --> 00:30:08,660
Yeah. And that's the difference.
Like the difference is you gotta

604
00:30:08,960 --> 00:30:12,440
if you want to really make it,
you gotta learn to be uncomfortable

605
00:30:12,440 --> 00:30:17,960
99% of the time. All the time.
You know, I have a funny enough,

606
00:30:17,960 --> 00:30:22,130
I have a video I posted the other
day, so I have access to,

607
00:30:22,130 --> 00:30:25,940, a lounge, over.
So at the Amway Center right here

608
00:30:25,940 --> 00:30:28,940
where the Orlando Magic play. Yeah, I have season tickets, but then

609
00:30:29,030 --> 00:30:31,670
sometimes I get the Ultimate Lounge,
which is down in the tunnel.

610
00:30:31,820 --> 00:30:34,670
It's where all the people who
have money or nice tickets,

611
00:30:34,670 --> 00:30:38,240
they go there, right? Yeah.
And everyone would think I go

612
00:30:38,240 --> 00:30:40,580
there to network or whatever.
No, I have a picture of me

613
00:30:40,580 --> 00:30:42,410
literally sitting there.
The game is already on,

614
00:30:42,410 --> 00:30:46,190
it emptied out, and I'm sitting there
at a at a table, and I just took a

615
00:30:46,190 --> 00:30:49,610
photo of myself in the room with
just the employees that work there.

616
00:30:49,610 --> 00:30:52,460
It's just me and the employees,
and I'm like, not talking to anybody.

617
00:30:52,460 --> 00:30:56,720
Like I'm in the room is empty. Yes.
I'm like, sometimes this is all

618
00:30:56,720 --> 00:30:59,720
I need. This, right?
I just need to sit in an empty room

619
00:31:00,110 --> 00:31:03,650
because because you are under a lot
of men's pressure all the time. Yeah.

620
00:31:03,650 --> 00:31:07,490
So sometimes you just need that.
I totally can understand that.

621
00:31:07,490 --> 00:31:11,330
It's. It's a thing for sure.
Absolutely. That's amazing.

622
00:31:11,330 --> 00:31:13,370
Well, I want to get back to the
I conversation.

623
00:31:13,850 --> 00:31:18,200
I know this is kind of a, you know,
not the same conversation, but yeah,

624
00:31:18,200 --> 00:31:21,170
prior to us jumping on here,
a great little okay, okay.

625
00:31:21,170 --> 00:31:25,460
I apologize for the interruption,
but I had to cut this here because

626
00:31:25,460 --> 00:31:28,430
where we're going with this,
I conversation needed to be its

627
00:31:28,430 --> 00:31:31,310
own episode.
So just go ahead and click to

628
00:31:31,310 --> 00:31:34,820
the next episode and you'll
thank me later. Enjoy.
Previous
Previous

The Real Opportunity for How Businesses Can Capitalize On AI with Rey Ortega CEO of Grata Software

Next
Next

How PBMs Have Created a Massive Hurdle for Patients, with Pharmacy Entrepreneur with Jesse Brashear